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Handling exceptions

All API errors have a known and predictable structure so the handling can be automated by the client requesting the server.

Error Reference




The final HTTP status code from the API Gateway in the Public API.

For more information checkout the Full List of HTTP Errors.


The exception message, usually in English and targeting the developer integrating in the platform. Should be handled by the client before being displayed directly to the end user.


The unique ID for this exception, this helps the support team trace this exception in a deep diagnostic platform.


The details regarding this exact error, can supply additional information and context for the error debugging.

Example Error

Below there's an example for a 404 - Not found error response from the API.

  "status": 404,
  "message": "[404] The resource was not found. (stackId: f65a64d6-6f5f-4a0c-95ce-943416e79fbc)",
  "stackId": "f65a64d6-6f5f-4a0c-95ce-943416e79fbc",
  "details": {
    "method": "GET",
    "originalUrl": "/unknown/path"

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