Card Phases

Description of the card phase timeline

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New Feature

This feature is available for clients running on the core version 2.0.4 and above.

When using the Visa Card Provider you can check the phase in which the card is currently in to help control where the card is. You can retrieve this information using the card details endpoint.
We currently have these possible values:

Phase

Description

pending_embossing

Embossing file is waiting to be sent.

inconsistent_embossing

The embossing file is inconsistent for some reason (invalid CEP, empty name, or something like that).

sent_to_courier

The card was printed and sent to the courier company to be delivered to the card holder.

activated_without_code

Card was unlocked by the card holder

to_be_recalled

Used when the issuer asks to remove a card before it is issued.

recalled

Recalled by the request

lost

The card was lost during the delivery process.

other

Any other unmapped state, in this cases we recommend opening a ticket in our help desk for more informations.


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