GuidesCommunity

Consumer Status

The consumer account state, based on its custody providers.

Suggest Edits

BLOCKED

• BLOCKED: = "blocked"

Consumer was manually blocked, by itself, its Mediator or one of the custody providers.

DELETED

• DELETED: = "deleted"

Consumer has been deleted from the platform.

INVALID_DOCUMENTS

• INVALID_DOCUMENTS: = "invalid_documents"

Consumer documents supplied are invalid or could not be verified, send the documents again for recheck.

KYC_RECHECKING

• KYC_RECHECKING: = "kyc_rechecking"

Consumer identification is being rechecked

MANUALLY_APPROVED

• MANUALLY_APPROVED: = "manually_approved"

Consumer was manually approved into one or more custody providers.

MANUAL_VERIFICATION

• MANUAL_VERIFICATION: = "manual_verification"

Consumer is pending manual verification into one or more custody providers.

PENDING_BILLING_PLAN_SUBSCRIPTION

• PENDING_BILLING_PLAN_SUBSCRIPTION: = "pending_billing_plan_subscription"

Consmer is pending billing plan subscription, check the developers guide.

PENDING_DELETION

• PENDING_DELETION: = "pending_deletion"

Consumer is pending deletion because of inactivity of provider block.

PENDING_DOCUMENTS

• PENDING_DOCUMENTS: = "pending_documents"

Consumer is pending document upload, check the developers guide.

PENDING_EMAIL_VERIFICATION

• PENDING_EMAIL_VERIFICATION: = "pending_email_verification"

Consumer is pendingemail verification, check the developers guide.

PENDING_LEGAL_ACCEPTANCE

• PENDING_LEGAL_ACCEPTANCE: = "pending_legal_acceptance"

Consumer is pending legal terms acceptance, check the developers guide.

PENDING_PHONE_VERIFICATION

• PENDING_PHONE_VERIFICATION: = "pending_phone_verification"

Consumer is pending phone verification, check the developers guide.

PROCESSING_DOCUMENTS

• PROCESSING_DOCUMENTS: = "processing_documents"

Consumer documents are being processed, all identity verifications will be applied.

PROCESSING_PROVIDER_DOCUMENTS

• PROCESSING_PROVIDER_DOCUMENTS: = "processing_provider_documents"

Consumer documents are being processed by the custody provider

PROCESSING_WALLETS

• PROCESSING_WALLETS: = "processing_wallets"

Consumer wallets are being generated into the network and its custody providers.

PROVIDER_FAILED

• PROVIDER_FAILED: = "provider_failed"

Consumer account failed registration into the provider, try again later or contact support

PROVIDER_REJECTED

• PROVIDER_REJECTED: = "provider_rejected"

Consumer was rejected by one or more providers, update its information, documents and try again.

READY

• READY: = "ready"

Consumer is ready for operation

REJECTED

• REJECTED: = "rejected"

Consumer was rejected by one or more custody providers.

SUSPENDED

• SUSPENDED: = "suspended"

Consumer was suspended from the platform, contact support.

Updated about 4 years ago