To enable the User to operate financially in a fully regulated environment, it’s necessary to validate its personal identification. We use strategic partnerships which enable us to check the input information against a huge set of official databases such as the Receita Federal, Policia Federal, OFAC and other sanctions listings.

For signing up individual personal accounts, you'll need:

• A valid and unique e-mail address
• A valid and active CPF, matching the user data provided in the sign up (name, birthdate, etc.)
• No financial or criminal sanctions nationally or internationally
• No political exposure or relationships (PEP)
• A valid physical address matching your User profile, verified by a public address statement
• A valid and unique phone, verified by SMS (Check the Phone Verification guide)
• A valid identification document for upload (Check the Document Verification guide).
• In some cases, a selfie with the document may be required for document possession verification

All off these checks are needed in the account signup, but some of them are rechecked frequently. If any account does not meet the standards after is creation, it might get blocked without any previous notice.

For signing up company accounts, you'll need:

• A valid and unique e-mail address
• A valid CNPJ, matching the company data provided in the sign up (trading name, foundation date, etc.)
• A valid physical address matching your Company profile in government agencies
• A valid and unique phone for a SMS verification (Check the Phone Verification guide)

Additionally, all company related individuals (such as direct and indirect shareholders) must pass the Personal Verification described in the previous section.

All off these checks are needed in the account signup, but some of them are rechecked frequently. If any account does not meet the standards after is creation, it might get blocked without any previous notice.